Shipping Policy
Welcome to Brinns, where we combine the latest in women’s fashion with seamless customer service. Our Shipping Policy is designed to ensure that your shopping experience is as smooth and enjoyable as the moment you find the perfect item on our site. Here’s everything you need to know about how we handle shipping, from order dispatch to tracking your purchase.
Order Dispatch
- Processing Time: Orders placed with Brinns are processed and dispatched within 3-4 business days from the order date. This timeframe allows us to ensure that your items are prepared and packaged with the utmost care.
- Notification: Once your order is dispatched, you will receive an email notification from us. This email will include a unique Track Shipment ID along with instructions on how you can track your order.
Tracking Your Order
- Track Shipment ID: With the Track Shipment ID provided in your dispatch notification email, you’ll be able to monitor the progress of your delivery in real-time.
- How to Track: Visit our website and navigate to the ‘Track Your Order’ section. Enter your Track Shipment ID to view the current status of your order. This feature ensures transparency and peace of mind as you await your Brinns purchase.
Delivery Times
- Estimated Delivery: While we strive to get your order to you as quickly as possible, please allow additional time for delivery after dispatch. Delivery times can vary based on your location and any potential delays in the shipping network.
- Express Shipping: For customers needing their items sooner, we offer express shipping options at an additional cost. Please select this option at checkout if you wish to expedite your delivery.
Shipping Costs
- Standard Shipping: Brinns is pleased to offer competitive shipping rates for standard delivery. Shipping costs are calculated at checkout based on your delivery location and the size of your order.
- Free Shipping: From time to time, Brinns may offer free shipping promotions. Stay tuned to our website and subscribe to our newsletter for updates on these special offers.
International Shipping
- Availability: Brinns ships to various international destinations. Shipping costs and delivery times for international orders will vary based on the destination.
- Customs and Duties: Please be aware that international shipments may be subject to customs fees or duties. These fees are the responsibility of the customer and are not covered by Brinns.
Contact Us
For any questions or concerns regarding our Shipping Policy or the status of your order, our customer service team is here to assist you. Contact us via email or phone, and we will be happy to help.
Thank you for choosing Brinns for your fashion needs. We look forward to delivering our latest styles directly to your doorstep.